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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Refund policy
- All returns must be initiated within 30 days of purchase.
- Please initiate a return by emailing info@roamrig.com and referencing your order number.
- If an item was damaged in shipping please let us know by emailing info@roamrig.com.
- All returned items are subject to a 20% restocking fee. If the items are returned unopened within 30 days, they are subject to a 5% fee.
- Order cancellations will be subject to a 5% credit card processing fee from the refund total.
- Shipped orders cannot be canceled.
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