Frequently Asked Questions

At RoamRig HQ in Connecticut we do all upgrades — usually in a day or two. Bench seat rotations are only available at RoamRig HQ.

Partner Installers: If a trip to CT isn't on your route, we also partner with installers across the country (map here) to make it easy to get your upgrades done close to home.

DIY: Some of our smaller upgrades are also sold as DIY kits in our online store. You can install these kits yourself or purchase them and take them to your favorite upfitter.

To schedule any upgrades at RoamRig HQ in Connecticut, get in touch to tell us which upgrade you want and where you'd like the installation to happen. We're happy to do multiple upgrades at the same time! We're also happy to introduce you to installers in your area.

Please read our Service and Pricing page for details about what to include in your email and what you can expect during the booking process.

Visit our pricing page to view the cost of upgrades installed at RoamRig HQ in Connecticut. If you'll be working with one of our partner dealers, their labor and sales tax rates may vary.

No. RoamRig doesn't play favorites for whoever has the biggest checkbook.

All visits to RoamRig are by appointment only. We're a very small team and a very busy shop, so please do not drop in without a confirmed appointment. Let us know if you'd like to come by!

When you have an appointment for upgrade(s), please carefully read our Visiting RoamRig guide before you arrive to make sure that you and your van are ready.

We do not have a waiting room, so you'll need to plan accordingly. Visiting New York City is a great option — the New Haven commuter train goes straight to Manhattan so you can see the city without needing to find parking for your Revel.

Some RoamRig upgrades are available as DIY kits in our online store. You can find the installation instructions for these upgrades in the product listings or by visiting our Installation Documents page. This page also includes guides for replacing/swapping components, which you should ONLY do if instructed by RoamRig.

We try to ship all orders placed online within 1–3 business days of the order date. However, we're a small business and the same people who do installs and manage our shop are also the ones who ship online orders, so it may take a little longer. If you need an item ASAP, please get in touch first to let us know your deadline.

RoamRig no longer sells alternators and/or regulators directly to individuals. When we sell just a small part of a larger system (e.g. just an alternator, or just a regulator kit), we've learned that it opens customers and ourselves up to support challenges. Parts of the system and installation that RoamRig does not control may cause the alternator to perform poorly, not work at all, or to fail — and the unknown variables prevent us from providing a high level of support.

To solve this, we developed ARCO Alternator + Regulator Kits that completely replace the entire campervan alternator system (regulator, alternator, and wiring from the regulator to the battery system). They are available for purchase and installation at RoamRig HQ and select partner installers. Direct purchase for DIY installation is not currently available.

Solar will charge the batteries the same way it did before. Keep in mind: when you have a lot more capacity (a larger battery bank), it will take solar a lot longer to charge from 0 to 100%. The amount of electricity generated by solar doesn't change, but the overall time to fill the system will be much longer due to the larger battery bank.

A lot of variables apply here, but the rough calculation is one hour of A/C per 100ah. This assumes worst-case conditions — direct heat, daytime, no shade, etc. On a hot sunny day with no window covers and no other load, expect 4–6 hours out of most systems (depending on number of batteries). This estimate also assumes 100% duty cycle of the compressor and fan running on high speed. If you're judicious with use and primarily run your A/C on low at night when there's no sun beating down, you could get as much as two to three hours of A/C per 100ah.

The batteries are inside the heated/cooled space in your van, so as long as the van heat is on, battery temperature is not an issue in cold weather. If the batteries are below freezing while the vehicle sits, they cannot be charged. If the batteries are below -4°F, they cannot be discharged — but they protect themselves and cannot be damaged if you try to use them when they are that cold. When they warm up, they will wake up and act normally. It is extremely difficult to get the inside of your van to -4°F even in very cold conditions, and a sunny day will passively heat the van.

All RoamRig power system upgrades include an upgraded alternator (except 1st Generation Stage 1 systems). Currently, we are not selling individual alternators or alternator pulleys to anyone unless it is part of a full power system upgrade by RoamRig or one of our installation partners.

Fo a la carte alternator upgrades, we offer ARCO Alternator + Regulator kits to fully replace your van's alternator charging system. These kits are available for installation at RoamRig HQ and select RoamRig Dealers.

The chosen 3000w inverter is able to run the air conditioning with no soft start. It can also run the A/C while you use other high-power appliances like the inductive cooktop. Finally, it has a built-in 100-amp DC battery charger for quickly charging your house battery bank when plugged into shore power.

In short, it is less than optimal for many reasons regardless of what you may be sold by others about heated batteries. Heated batteries — regardless of claims of being non-parasitic — all take energy to heat. That energy comes from charge sources (decreasing charge rate) or external sources. The location of batteries under a stock 2020 or prior Revel is not conducive to rework such that a lithium system can perform optimally.

The Winnebago wiring is adequate to work, but is not optimal for an efficient lithium system installed in a central location under the bench seat. It is easier, cheaper, and higher quality to remove the original wiring and start fresh.

Each component of the RoamRig system carries a manufacturer warranty. The batteries have a lifetime warranty! The interconnecting components and installation will be warrantied by RoamRig (not the installation partner) for one year from the completion of the installation. For simple repairs or issues, RoamRig will provide direction so you can quickly get back on the road.

Seat belts can stay. The OEM seat from Winnebago is not certified in any way, as there are no regulations in the US regarding passenger seating crash or pull tests.

This is a total tear-out and overhaul. RoamRig plumbing completely replaces all freshwater components in the stock plumbing system. We use brass fittings and braided stainless steel hoses wherever possible, with minimal connections. The upgrade features a custom valve that allows one simple port to control all water functions. Read more here.

First Generation Revels: No, we cannot upgrade or change any of the tanks during the plumbing installation.

Second & Third Generation Revels: Yes! We can swap out your fresh water tank for an upgraded 35-gallon tank that fits in the same spot. We do not upgrade the gray tank.

Nope. This is a full bespoke system. It would likely cost more to integrate portions of our kit with your existing work, and we wouldn't be able to warranty the partial upgrade.

Please visit our plumbing blog post for more information. If you already have the RoamRig plumbing upgrade, learn how to use it here.

The 10" Beatbox Blackbird fits Sprinter cargo vans that have OEM seat swivels, the 10" radio, and nothing under the passenger seat base.

The 8" Beatbox Blackbird fits Sprinter cab chassis vans, such as the Sprinter Winnebago Ekko.

If anything about your van is different, installation will need to account for those variables — which is up to you or your installer. RoamRig cannot help with installation modifications. Visit our Beatbox Fitment Guide to read about the different Sprinter features we use for installation and whether installation can be modified for your van.

Please visit our Beatbox Fitment Guide.

Yes! But please read the Beatbox Blackbird installation guide before deciding if this is an upgrade you're comfortable making.

Yes! Contact us to chat about the details.

At RoamRig HQ in Connecticut we do all upgrades — usually in a day or two. If a trip to CT isn't on your route, we also partner with installers across the country (map here) to make it easy to get your upgrades done close to home.

Please read our Beatbox Blackbird blog post.